Team: Product, Engineering and Data Science

Report to: Senior Director of Engineering

Location: Ho Chi Minh, Vietnam

About ELSA:

ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan.

Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry.

Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learners goals and context, ensuring measurable improvement and lasting confidence.

Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world.

Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators:

• Forbes Top 4 Companies Using AI to Transform the World

• Research Sniper Top 5 Best AI Apps

• ASU+GSV EdTech 150

• CB Insights Top 100 AI Companies

Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication.

About the Job:

We are looking for an Engineering Manager to lead the development of our B2B products (focused on our B2B business segment and ELSA Speak for Schools initiatives) and our Core Backend Platform. You will manage a team of full-stack engineers, driving high-quality technical execution across both backend and frontend systems while collaborating closely with product and design teams.

Key Responsibilities:

Technical Leadership:

• Own the architecture and technical delivery of B2B products including Admin Dashboards, School Delivery systems, and Speech Analyzer.

• Contribute to technical design decisions across the teams projects and ensure alignment with product goals.

• Mentor and guide the engineering team, enabling them to grow and perform at their best.

Infrastructure and Operations:

• Maintain the health of CI/CD pipelines and infrastructure supporting B2B products.

• Define and track service availability and performance goals for your teams systems.

• Proactively identify and resolve technical and operational challenges.

Team Collaboration and Growth:

• Enable your team to work efficiently and independently by fostering knowledge sharing and collaboration.

• Encourage innovation and experimentation in product development while maintaining high-quality standards.

Code Quality and Best Practices:

• Ensure code quality, reliability, and maintainability across backend and frontend systems.

• Advocate for automation, test-driven development, and other practices to reduce errors and improve efficiency.

• Maintain a deep understanding of architectural patterns and cloud-based system design.

Customer-Focused Delivery:

• Translate customer needs, feedback, and business requirements into technical solutions for B2B products.

• Collaborate with product and design teams to prioritize features and ensure successful delivery.

Qualifications:

• Bachelors degree in Computer Science, Software Engineering, or related field.

• Strong experience in Python and Vue.js.

• Proven experience managing and mentoring engineering teams.

• Data-driven mindset and strong problem-solving skills.

• Familiarity with cloud computing, micro services architecture, and modern SDLC practices.

• Advantage: AWS experience, Flutter app development, TDD/BDD practices.

• Nice-to-have: AI fluency and a proactive approach to improving processes.

Benefits:

• Competitive salary + stock options

• Hybrid working model: 9:00 AM 6:00 PM, Monday to Friday, with one remote Friday every week

• Paid time off: 12 days of annual leave, plus 1 birthday leave and 1 Christmas leave

• Premium health insurance and annual health check-up to keep you in top shape

• Full coverage of social insurance

• Free ELSA Premium membership to help you sharpen your English skills

• International, collaborative, and high-energy work culture

• Be part of a well-funded, fast-growing Silicon Valley startup, where innovation and agility are at the core of what we do

• Lead a dynamic and innovative pedagogy and linguistics team.

• Work at the storefront of AI applied to language learning.