About Us

ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan.

Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry.

Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learner's goals and context, ensuring measurable improvement and lasting confidence.

Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world.

Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators:

• Forbes Top 4 Companies Using AI to Transform the World

• Research Sniper Top 5 Best AI Apps

• ASU+GSV EdTech 150

• CB Insights Top 100 AI Companies

Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication.

Key Responsibilities:

• Lead strategic relationships with our ELSA's Partners to support book of business growth

• Hit retention and growth targets through active management of partner success

• Build and document repeatable playbooks and best practices for scaling partner success operations

• Serve as the primary point of contact for our strategic partners, managing day-to-day communications, conducting weekly meetings to go through demands and priorities

• Manage and own communication between our strategic partners and our internal teams to ensure tasks and projects are moving forward.

• Ensure high-quality, on-time delivery of partner-delivered projects at scale, maintaining accountability for customer satisfaction, project outcomes, attach rates, and revenue performance across the partner portfolio

• Build and maintain a partner enablement strategy, aligning programs and initiatives with business priorities.

• Collaborate with cross-functional stakeholders including Sales, Customer Success, Partner Sales, and internal Professional Services teams to align partner delivery with business objectives

What You Will Have

• Mandatory fluency in English (C2 for speaking and writing)

• 6+ years of experience in partner programs, program management, or alliance/channel roles within the SaaS industry

• Experience designing and scaling structured partner programs with differentiated value propositions

• Strong background working with partner portals, developer communities, and/or marketplace programs

• Proven ability to manage complex, cross-functional initiatives and influence stakeholders across functions and levels

• Analytical mindset with experience using data and metrics to measure success and guide program improvements

• Excellent project and time management skills with strong attention to detail

• Familiarity with Hubspot and related partner management tools

• A collaborative, problem-solving mindset and passion for improving both partner and internal team experiences

• Familiarity with SaaS, edtech, or digital platform business models preferred, with understanding of the unique challenges and opportunities in partner-driven growth strategies
  
  What We Offer

• Fully remote work setup

• Attractive Package salary

• Comprehensive employee well-being benefits.

• Free ELSA Premium courses to polish your language skills

• Collaborative, international team culture.

• Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.